Email and Accounts

Last Updated: 05/20/2022


Passwords are a critical information security component.  Passwords are used to authenticate, or validate, that the person using your Logon-ID is really you.  However, passwords are also one of the most common targets of people trying to access information without authorization. At Creighton your Blue Password along with your NetID provide access to most of your digital resources.

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A strong password is one that is easy for you to remember, but difficult for others to guess.  Hackers won't waste their time trying to manually guess your password, but they have programs that can try thousands of passwords in seconds.  They generate these passwords either randomly/sequentially (Brute Force), or by using lists of common words and other commonly used passwords.  As your password is often the only line of defense between your account and the malicious user, it is vital that you create a good, strong password and keep it safe.



Your Blue Password must be at least 8 characters in length and contain 3 of the 4 following character sets:

  • Upper case letters
  • Lower case letters
  • Numbers
  • Special Characters (such as !@#$%^&*(), etc.)

In addition to the password rules above, the Blue Password also enforce these properties:

  • New passwords cannot be the same as any of the previous 10 passwords.
  • Passwords will automatically expire every 180 days.
  • Passwords cannot contain part of your NetID or name.


What if I forget my password or accidentally locked my account?

If you have lost your password, it has expired, or you accidentally locked your account, you can reset it easily. You will need to visit the Account Management Interface (AMI) web site, and click Forgot password. You will be asked for your NetID.  A verification code will be sent to your alternative email address or text device (whichever you specified during account activation).  You will need to retrieve this verification code, enter it into AMI and then you will be allowed to reset your password.  If you are accessing AMI from off campus, you will need to be connected to Creighton's VPN to make this change.

If you have not created a security profile you will need to contact the myIT Service Desk for assistance. The Service Desk will validate your identity (via our validation software, or will request photo ID), and then provide you a one-time password, which you can use to reactivate your account.  You will then need to create a security profile, provide an alternate email or cell phone number, and to set your Blue Password.

Can I write down my 'strong' password?

Yes, but do it in a smart manner.  Don't write your password somewhere where others may find it (such as on a post-it note stuck to the monitor or in your rolodex under "P").  If you feel you have to write down your password you may want to download a free or inexpensive password safe application that will store your passwords in an encrypted file ( or or you may just write your password in a manner or location that if found someone would not know it was your password.  Be smart, don't compromise Creighton's security by falling victim to convenience over security.


Contact the myIT Service Desk.