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Exchange consolidates personal email, calendar, contacts and tasks in a single application; works seamlessly with Microsoft Office applications; and integrates well with other collaboration tools. In addition, because of its wide acceptance in the marketplace, Exchange has support from many third-party vendors who make the use of VoIP services, Web collaboration, and online meetings easy for users.

Apple has accepted the ubiquity of Microsoft Exchange: The versions of Mail and Calendar bundled with Apple's Mountain Lion operating system support Microsoft Exchange mail and calendar, and the easy interplay between Exchange and Apple handheld devices through ActiveSync allows users to have their mail and calendar at their fingertips anywhere wi-fi is available.

DoIT provides most university faculty and staff, as well as students in many of the graduate and professional schools, with Exchange accounts. If you are unsure if you have a Creighton Exchange account, please contact your local IT support or the DoIT Service Desk. Creighton Exchange accounts provide the following email and calendar storage: 300MB for Faculty/Staff, and 150MB for Students.  If you accidentally delete or lose some of your email, contact the DoIT Service Desk for assistance.

Maintaining your account

You should perform maintenance on your Exchange account to keep it running smoothly. These tips can help keep your account in good working order: 

  • Do not open email from an unknown source. Delete the message! By not opening these messages and keeping your antivirus software up to date, you minimize the chances of a virus infecting your computer.
  • Check your mail quota regularly to ensure you don't exceed your limit. Plain text emails take up very little space, but mail attachments (photos, etc.) can take up quite a bit. Save attachments to your hard drive or other storage device to save space on your email account.
  • Your Sent Mail folder counts toward your quota. If you save copies of the emails you send, check your Sent Mail folder regularly and delete messages you no longer need.
  • When you approach your quota, DoIT will send you a warning message. The email will suggest clearing. It takes just a minute, and following the instructions may mean the difference between getting all your e-mail or losing an important document.

Preventing spam

Spam is unsolicited commercial email. To help prevent spam:

  • Never respond to spam. This only confirms that your email address is valid, and you're likely to get even more.
  • Do not post your email address on your Web page.
  • Use a second email address to sign up for non-Creighton newsgroups and mailing lists or to make purchases on the Web. You can sign up for free email service through various providers, including Hotmail, Gmail, and Yahoo.
  • Do not give out your email address without knowing how it will be used.

Using an email alias

An email alias is a convenient email address based on your name (for example, The alias is not a new mailbox, it is just an address that is easy for people to remember. You may have had an alias created for you already, but it can be changed. Email sent to your alias is routed to the Creighton mailbox you designate.  Contact the DoIT Service Desk for assistance.

Using Outlook Web App

You can get to your Creighton Exchange account over the web through Outlook Web App (OWA). Use your NetID and password to log into OWA.