Emerging Technologies

BlueCafé

Attention! - Blue Cafe (WebEx) to be Discontinued June 30, 2018

Replacement Zoom Available Now!

WebEx, the application we at Creighton refer to as BlueCafe, will be retired as of June 30th. During the fall and spring semesters, the Division of Information Technology and Library Services successfully piloted the replacement service, Zoom, with the Creighton campus community. Our pilot participants found Zoom to be easy to use and better audio / video clarity. 

Go to the Zoom Login Page.

BlueCafe (WebEx) Recordings

If you have BlueCafe (WebEx) recordings saved and you want to keep them, it is necessary for you to download them prior to June 30th.  WebEx recordings use a proprietary format and must be download and converted using a WebEx program. Do not delay as access to BlueCafe will end June 30th!

 To save your BlueCafe (WebEx) recordings:

  1. Download WebEx recordings in Advanced Recording Format (ARF) - The ARF format is native to WebEx. You must download the recording in ARF format and then convert it to WMV. To do this you can go to the  WebEx site and follow the steps listed under Download Recordings to Your Local Computer
  2. Convert WebEx Recordings- If you'd like to play your WebEx recording on a different device, you can convert the recording to the Windows Media Video (.WMV) format. Follow the steps outlined here: https://collaborationhelp.cisco.com/article/en-us/13e5d4

BlueCafe (WebEx) Reoccurring Meetings

To ensure no disruptions in meetings, please ensure that all reoccurring BlueCafe (WebEx) meetings are setup in Zoom prior to June 30th.

 

Blue Cafe (WebEx) Support

Cisco/WebEx Support
support.webex.com/MyAccountWeb/supporthome.do?root=Tools

Contact Technical Support
(Available 24 hours a day, 7 days a week for current customers only.)
Contact: https://support.webex.com/support/manage-ticket.html
Phone:      1-866-229-3239 (U.S. and Canada Toll-Free)
              +1-408-435-7088 (International Toll)

BlueCafé Policies

BlueCafé Frequently Asked Questions