Conclusion: Canon printing issues have been resolved. Canon found both print servers were unavailable and corrected the problem. DoIT and Canon are investigating the cause and will continue to monitor the situation for any changes in service. Thank you.
Conclusion: 4/25/2018 at 8:45 AM: www.creighton.edu has returned to normal. Monitoring has indicated no additional issues. Please contact the Service Desk at 402-280-1111 if you need further assistance. Thank you for your patience.
Conclusion: 3/1/2018 8:45 am The CUWireless issue has been resolved and is available for use. If you continue to experience issues connecting please call the Service Desk at x1111. Thank you.
Conclusion: Wireless is now available. DoIT found an issue with a script that did not populate portal groups. If you continue to experience issues please contact the Service Desk. Thank you
Conclusion: Blueline is now available. The problem was resoled by our vendor; they continue to investigate why Blueline loaded slowly for users. Thank you.
Conclusion: We believe all issues have been resolved at this time, if you continue to experience any issues please contact the Service Desk. 7:01PM
Conclusion: 1/8/2018 Cisco Finesse is now available. A problem was found with the primary server. Processes were restarted on the primary server and normal functionality returned to both the primary and backup servers. DoIT is working with the vendor to identify root cause. Thank you
Conclusion: Network connectivity is returning to the CHI academic networks. DoIT and CHI found an issue with the CHI side of the firewall which was preventing phones, desktops, wireless devises and printers from working properly.
Conclusion: Banner is now available for use. DoIT Administrators restarted the Banner server which corrected the problem. Thank you.
Conclusion: 11/2/2017 10:20 am - We have put a temporary workaround in place that has resolved the BlueQ login issue and users are once again able to log into the system. We are closing the alert but we will continue to work with our vendor on a permanent solution and do not expect any downtime. Thank you.
Conclusion: Currently all systems are available, DoIT is working to determine the cause of the disruption. Thank you.
Conclusion: 8/28/2017 4:03PM. Printing on campus has been restored. DoIT and Canon are working to find the main cause. Thank you
Conclusion: Printing to Canon printers has been restored. The Vendor has made updates to the servers, which should help response times when network traffic load is high. We will continue to monitor the service to insure proper functionality. Thank you
Conclusion: August 10, 2017 11:21 A.M. - Access to Blueline has been restored. If you continue to have issues accessing Blueline, please contact the Service Desk at 402-280-1111.
Conclusion: August 10, 11:17 A.M. - Network and Internet connectivity has been restored. If you continue to have issues connecting to the internet or network, please contact the Service Desk at 402-280-1111.
Conclusion: DoIT has identified and resolved the current issue; we will continue to monitor the service for any problems. If you continue to have an issue, please call the Service Desk at 402-280-1111. Thank you.
Conclusion: 8:15 AM Issues were resolved at approximately 3:30 AM this morning. Systems have been tested and functionality has been verified. Thank you for your patience as we worked through this issue.
Conclusion: Services have been restored to normal operating levels. Servers were restarted due to excessive load concentrated on one server. DoIT continues to monitor the situation and to determine the root cause of the problem. Thank you.
Conclusion: 3/13 11:38 A.M. Access to Creighton Connect has been restored by the Vendor. We will continue to monitor the service to insure proper functionality. Thank you.
Conclusion: An unexpected certificate change causing the CUBuyPlus outage has been corrected. DoIT has worked with the vendor to change the configuration of this service to provide more reliability with certificate changes in the future.