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All Systems are Available!

Cisco Finesse is not available.

When: 
Monday January 8th 2018 at 7:30AM, resolved at 11:20AM.
Systems Affected: 
Cisco Finesse.
Expected Duration: 
Resolved.
Status: 
Resolved
Ticket Number: 
IN067868
Conclusion: 
1/8/2018 Cisco Finesse is now available. A problem was found with the primary server. Processes were restarted on the primary server and normal functionality returned to both the primary and backup servers. DoIT is working with the vendor to identify root cause. Thank you